Privacy Policy

Information We Collect

When you submit the booking form, we collect the information you choose to provide, which may include your name, email address, phone number, ZIP code or general location, household information (such as number of adults and children), dietary and cuisine preferences, allergy information you voluntarily submit, preferred and alternative cooking dates, grocery-store and grocery-budget preferences, and any other notes or details you choose to enter in the form's free-text fields.

We do not ask for or collect payment card information through this website, and we do not collect your grocery-store account or payment details. Groceries are reviewed and paid for by you directly through your chosen grocery store or delivery platform.

How We Use Information

Information submitted through the booking form is used to respond to your request, prepare a personalized menu and grocery cart, coordinate scheduling and kitchen access for a cooking session, and contact you about your request through your preferred contact method.

We do not sell your information, and we do not share it with third parties for their own marketing purposes.

Analytics

This website is built with the ability to use basic website analytics (for example, to understand which pages are visited or which buttons are used). As of the date below, no analytics or advertising tracking is active on this site — no analytics identifiers are configured. If analytics are enabled in the future, this policy will be updated to describe the specific service used and the information it collects.

Service Providers

We may use third-party service providers to help operate this website and process booking requests, such as website hosting or email-delivery services. These providers only receive the information necessary to perform their function and are not authorized to use it for their own purposes.

Data Storage and Retention

Booking requests submitted through this website are logged so that we can respond to your request and coordinate a cooking session. We keep this information only for as long as reasonably needed to respond to your request and provide the service, and we do not sell or share it with third parties for unrelated purposes. This website does not currently use a separate customer database or CRM; if that changes, this policy will be updated accordingly.

Data Security

We take reasonable steps to protect the information submitted through this website. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You may ask us to correct or delete the information you have submitted, or ask what information we have on file for you, by contacting us at concierge@zuevcheff.com. We will respond to reasonable requests as promptly as we can.

Children

This website and service are intended for adults arranging in-home meal-prep service for a household. We do not knowingly collect information directly from children.

Changes to This Policy

We may update this Privacy Policy from time to time, including as new features (such as analytics or online payments) are added to the website. The "Last updated" date below reflects the most recent revision.

Contact

Questions about this Privacy Policy can be directed to concierge@zuevcheff.com.